Senify FAQ
About Senify
What is Senify?
Senify is cloud business software for growing companies: sales, purchasing, stock and accounting in one place. After you sign up, your company gets its own ready-to-use system in seconds.
Does it cost anything?
You can try it free for 14 days. No credit card is needed. When the trial ends the account is disabled and the data is kept for another 90 days; to continue, write to info@cenoq.com before then and we will help you extend or convert it.
Does it support the Chinese chart of accounts?
Yes. A new system starts with China as the country, RMB as the currency, Asia/Shanghai as the time zone and Simplified Chinese as the language, with the Chinese chart of accounts already loaded.
Does it connect to e-invoicing or tax systems?
Not at the moment. The China edition does not include a connection to tax systems (for example the fully digital e-invoice). Please keep using your current tax tools to issue invoices.
Using it
How do I start?
Fill in your company name, email and the address name you want on the sign-up page, then open the confirmation link in your email. Your system is ready in a few seconds.
What is the address of my system?
yourname.senify.cn. If you choose the name acme, the address is acme.senify.cn.
The confirmation email did not arrive.
Check your spam folder first; the email comes from noreply@senify.cn. If it is still missing, write to info@cenoq.com with the email address you signed up with.
Is there a manual?
Yes. A manual in Simplified Chinese is inside the system, in the avatar menu.
Privacy and security
Where is my data stored?
In Google Cloud's Hong Kong region (outside mainland China). Every customer has a separate database. See the privacy policy.
Is there a backup?
Every night. Backups expire after at most 37 days.
Do you use or sell my data?
No. You are the handler and we are the entrusted party; we act only on your instructions, never use it for our own purposes and never sell it. We use no advertising or third-party tracking.
Which outside services do you use?
Google Cloud (servers and backups, Hong Kong), Resend (sending confirmation emails, data stored in the United States), Alibaba Cloud (DNS) and Let's Encrypt (HTTPS certificates).
Support
How do I reach support?
Write to info@cenoq.com.